INTRO00:00
19:42 · CONTROL ROOM

The shift comes alive.

68 officers on duty. Fourteen sites live. GPS freshness, rota cover and incidents in one operational picture.

PatrolCore Command● REALTIME
COMPANY COMMAND

Good evening. Your operation is ready.

ON DUTY6866 GPS fresh
LIVE SITES143 events
OPEN SHIFTS62 need cover
READY96%116 eligible
RIVERSIDE FESTIVAL24 guards live8,426 inside
19:44 · LIVE GPS

Control sees every moving unit.

Duty-aware GPS, geofences and freshness show where officers are — without turning the app into constant surveillance.

PC-14Alex Morgan
PC-22Jamie Cole
PC-07Priya Shah
UNIT PC-14GPS FRESH · 4 secRiverside Festival · Main IngressON DUTY · GEOFENCE OK
PatrolCore Guard

Alex Morgan

ON DUTYRiverside FestivalGPS LIVE · GEOFENCE OK
20:03 · MAIN INGRESS

SOS. Control reacts now.

Alex triggers SOS. PatrolCore attaches identity, post, location and the live assignment before the controller even picks up the radio.

!
CRITICAL · SOS

Alex Morgan

Main Ingress · Riverside FestivalGPS fresh · 3 sec00:08
NEAREST SUPPORT

Jamie Cole0.4 mi · AVAILABLE

Response 20.8 mi · AVAILABLE

Supervisor alerted · audit started
20:04 · INTELLIGENCE

A BOLO reaches the right people.

Control publishes only the minimum operational detail. The event team sees the alert, photo placeholder and instructions instantly.

FRONTLINE INTELLIGENCE

BOLO · Person of Interest 04

SeenEast Gate · 20:02

ClothingDark jacket · grey cap

InstructionObserve, report, do not approach alone

Source: Control · Event scoped · Review 23:00
PatrolCore GuardNEW BOLO ALERT

Person of Interest 04

East Gate · dark jacket

20:06 · RISK MARKER

Context follows the incident.

A factual violence marker is added from the incident record — with source, author, review date and audit trail. No unsupported AI inference.

PERSON OF INTEREST 04

Operational intelligence record

VIOLENCE · HIGH

ReasonThreatening behaviour toward event staff

SourceIncident INC-204-0876

Recorded byControl · 20:06

Review30 Aug · 23:00

AUDIT TIMELINE
✓Marker created20:06:02
✓Source linked20:06:03
✓Event team notified20:06:04
✓Review timer set20:06:05
20:07 · RESPONSE

Nearest suitable unit. Dispatched.

PatrolCore connects incident, unit, route, site instructions and response status in one live workflow.

✓ALARM00:00
✓ASSIGNED00:06
↗RESPONDINGETA 04:12
⌖ON SCENE—
✓CLOSED—
➤⌖
PRIMARY UNIT

Response 14

Alex Morgan1.8 mi · 4 min
20:18 · GUARD REPORT

Speak naturally. AI drafts it.

The guard records what happened. PatrolCore transcribes and structures a draft — then the officer reviews it before anything is submitted.

PatrolCore Guard · Report

What happened?

●“Male became aggressive at East Gate…”
→
AI-ASSISTED DRAFT

Incident Report

TypeVerbal aggression

LocationEast Gate

SummarySubject became aggressive after being refused entry.

ActionSubject left area. Control notified.

Officer review required before submission
20:20 · EVENT DISPLAY

The live picture goes on the wall.

Capacity, staffing, BOLO, incidents, weather, threat context and live locations stay readable across the welfare unit.

UK THREAT LEVEL · SEVERE18°C · 11 mph · PARTLY CLOUDY
RIVERSIDE FESTIVAL

LIVE EVENT

20:20:32
PEOPLE INSIDE8,426
CAPACITY12,000
OCCUPANCY70%
STAFFING184 / 200
INCIDENTS2
70%OCCUPIED
LIVE INTELLIGENCE
BOLO 04 · ACKNOWLEDGEDEast Gate · 20:04VIOLENCE · HIGH
ONE CORE · EVERY OPERATION

From first alert
to final proof.

Command. Guards. GPS. SOS. Intelligence. Response. AI. Events. Clients. Compliance. One connected security operating system.

Book a live demo
Security operations, connected

See everything.
Control what happens next.

PatrolCore brings your control room, guards, rota, compliance, clients, incidents and events into one live operating platform — built specifically for security companies.

Start Free · 5 GuardsBook a Live Demo
Free forever planNo card to startRealtime operationsBuilt for UK security
Northstar Protective Services (Demo) · Company Command● REALTIME LIVE
COMPANY COMMANDGood evening. Your operation is ready.
⌕ Search guards, sites, incidents… ⌘K
Demo Operations ManagerCOMPANY OWNER
GUARDS ON DUTY68● 66 GPS fresh
LIVE OPERATIONS149 clients · 3 events
OPEN SHIFTS62 need cover tonight
WORKFORCE READY96%116 / 121 eligible
ACTIVE INCIDENTS21 awaiting review
CLIENTS / SITES12 / 32All contracts visible
OPERATIONAL READINESSEstate performance
HEALTHY
96%READY
Rota cover94%
Credentials97%
Site readiness100%
Welfare91%
CONTROL ATTENTION4 items need action
LIVE QUEUE
Riverside Festival · Response Team1 position open · starts 19:00
Cover
Credential review dueAlex Morgan · SIA expires in 14 days
Review
Incident awaiting sign-offEast Gate · submitted 3 min ago
Open
Client report readyNorthbank Retail · August pack
Send
LIVE OPERATIONSEstate map
● REALTIME
RIVERSIDE FESTIVAL24 guards live8,426 inside · 70% occupancy
Fresh GPSEvent66 live / 68 on duty
COMPANY ACTIVITYWhat is happening now
LIVE
✓

Jamie Cole clocked inRiverside Festival · 1 min ago

⚠

Incident submittedEast Gate · 3 min ago

⌖

Patrol completedNorthbank Retail · 7 min ago

▦

Shift acceptedCity Quay · 11 min ago

◆

Credential verifiedMarcus Reed · 14 min ago

ESTATEBusiness pulse
THIS MONTH
84Shifts today
1,248Patrols
26Incidents
14Client reports
START HERECommon jobsSpecialist tools live under More
68 guards on duty 14 live operations 32 sites connected Realtime healthy
⌖Live GPS▦Rota & Scheduling✓SIA Compliance⚠Incident Reporting◉SOS & Escalation◇Client Portal◎Event Capacity✦AI Report Assist▣Patrols & Checkpoints◫Team Messaging⌂Company Command▤Client Reports⌖Live GPS▦Rota & Scheduling✓SIA Compliance⚠Incident Reporting◉SOS & Escalation◇Client Portal
ONE LIVE OPERATION

Control sees it. The team acts. The client gets proof.

A single incident, shift or alarm stays connected as it moves from the control room to the frontline and back into reporting.

PatrolCore CommandCONTROL ROOM
!
PRIORITY RESPONSEAlarm activation · Retail ParkNearest suitable unit identified · 0.8 mi
UNIT 14Jordan EllisAvailable · GPS fresh
ASSIGNED00:04ETA04:32CONTROLLIVE
REALTIME
‹PatrolCore Response•••
ACTIVE INCIDENT

Retail Park

Main Entrance · Priority High

RESPONDING04:32ETA
●Control updateKeyholder informed · gate code confirmed
01 Alert received02 Suitable unit found03 Response live04 Arrival proved05 Client report ready
One platform, three working environments

The office sees it. The guard acts on it.
The client gets the proof.

PatrolCore connects the people running the company with the people delivering the service — without forcing everyone into the same interface.

⌂

Company Command

The operational workspace for owners, managers and control rooms.

Live estate overviewRota, people, clients & sitesCompliance & attention queuesIncidents, reports & communications
▣

Guard App

A focused frontline app built around the guard's actual duty.

Duties & GPS clockingPatrols & incident reportingSOS, messages & site informationCredentials & notifications
◎

Event Display

Turn a welfare or control-room TV into a live operational picture.

Capacity & occupancyIngress / egress movementIncidents, BOLO & event phaseWeather, threat & system status
Frontline built properly

The Guard App feels like the duty, not office software squeezed onto a phone.

Officers see the assignment in front of them: where to be, who is in charge, what to do, what has changed and how to get help.

Explore Guard App
PatrolCore GuardON DUTY
GOOD EVENING

Alex Morgan

● GPS LIVE · Riverside Festival
CURRENT DUTYFestival SecurityMain Ingress · Post A1
18:00–00:00Jordan Ellis · Supervisor
✓ Within geofenceWelfare 22:00
CONTROL UPDATEGate B opening delayed by 10 minUpdated just now
Live event operations

Put the operation on the wall.

One readable screen for welfare units, venue control rooms and event operations — designed to be understood from across the room.

● UK NATIONAL TERRORISM THREAT LEVELSEVEREan attack is highly likelyUK Government / JTAC · VERIFIED
☁
LIVE WEATHER · MANCHESTER18°COvercast · feels 17° · wind 4 mph · gust 9 mph
NOW☁ 18°82% rain17:00☂ 17°66% rain18:00☁ 18°47% rain19:00☁ 17°33% rain20:00☁ 17°30% rain
NO NEAR-TERM WEATHER RISKNext 6 hours
NORTHSTAR PROTECTIVE SERVICES (DEMO)

Festival Security

⌖ Riverside Arena Manchester · Manchester M3 4GX

OPERATION PHASELIVE EVENTLive operational picture
21:48:23● REALTIME LIVEFestival Security ▾
●ON DUTY184/200
◎OCCUPANCY8,426/12,000
↗SPACE REMAINING3,574
△OPEN INCIDENTS2
◉BOLO / MARKERS1
↘LIVE FLOW+263/15m
LIVE OCCUPANCY70%
8,426PEOPLE INSIDE70%
CAPACITY12,000
REMAINING3,574
ENTERED1,245
EXITED982
INGRESS · LAST 30 MIN+184/15m
EGRESS · LAST 30 MIN-79/15m
COUNTING POINTS● Main Gate +684 / -412● VIP Entrance +561 / -570
EVENT TIMELINE16:00–00:30
✓INGRESS BEGINS17:30
✓EVENT START19:00
LIVE EVENTNOW
EXPECTED EGRESS22:30
SECURITY END00:30
OPERATIONAL ALERTS2 OPEN
MEDIUM · East Gate incident
LOW · Welfare review due
LIVE EVENT MAP184 LIVE · 200 DEPLOYED
Jordan Ellis Event SupervisorAlex Morgan Main IngressSam Taylor Roaming Patrol
BOLO / SAFETY INTELLIGENCE1
!
MEDIUM BOLOObserve & reportTraining BOLO for the active demo operation. Do not approach.
LATEST INCIDENTS2 OPEN
East Gate altercation3 min ago · Control reviewing
Medical assistance14 min ago · resolved on site
SYSTEM STATUSLIVE
Realtime FeedONLINE
Counting PointsONLINE
Weather FeedONLINE
Threat FeedVERIFIED
Built around security work

More than a rota.
An operating system for the company.

Every module is designed to connect with the next one, so information becomes more useful instead of being typed again.

▦

Rota & Deployment

Posts & positionsEligibility checksOpen shift marketplaceConflict warnings
✓

Compliance

SIA & credential trackingEvidence verificationExpiry alertsPolicy acknowledgements
⚠

Incidents

Structured reportsPhotos & evidenceVoice-to-reportAudit history
⌖

Patrols

NFC / QR / GPSCheckpoint verificationMissed patrol awarenessClient evidence
◇

Clients & Sites

Client 360 recordsSite instructionsRisk & emergency informationClient portal
✦

AI Assistance

Incident draft assistanceOperational summariesSource-aware outputHuman approval
PATROLCORE CONNECTSRota decisions to eligibility, the Guard App and control.
See one incident travel through the whole platform

One real scenario. Every team connected.

Follow a fictional Friday-night incident from the first alert to the final client-ready record. No disconnected screens — each action becomes the next team's context.

● LIVE SCENARIORiverside Festival · Gate C
20:14:07
20:14 · CONTROL

An incident enters Command.

A steward reports aggressive behaviour at Gate C. PatrolCore creates one live operational record and immediately puts the location, site instructions and available officers in front of Control.

✓ Site context attached✓ GPS units visible✓ Audit clock started
PatrolCore CommandLIVE OPS
A12B07!
NEW INCIDENTGate C disturbancePriority · High
Nearest suitable unitAUTO MATCH
!
A120.8 mi
B071.6 mi
Alex Morgan · A12Available · SIA verified · ETA 03:42DISPATCHED
PatrolCore GuardGate C · On duty
SOS
Hold to alert Control
CRITICAL ALERT

SOS · Alex Morgan

Gate C · GPS locked · 20:17:31

ACKNOWLEDGEDBACKUP SENT
PERSON OF INTEREST
CONTROLLED INTELLIGENCE

BOLO issued to event team

+ VIOLENCE · HIGH

Factual marker linked to Incident INC-2048.

  • Source linked
  • Author recorded
  • Review date set
GUARD APP · VOICE REPORT

“Male became aggressive at Gate C, pushed a barrier and threatened event staff…”

STRUCTURE DRAFT →
PATROLCORE AI · DRAFT ONLY

Incident report

✓INCIDENT CLOSED
20:14Reported
20:15Dispatched
20:17SOS managed
20:24Report signed
20:26Client ready

One audit trail · GPS milestones · actions · intelligence · evidence · signed report

01 / 06
Beyond manned guarding

Built for alarm response, mobile patrol and rapid deployment.

PatrolCore is designed to connect the control room, response vehicles and officers on the ground — so an alarm or incident can become an accountable response workflow instead of a chain of phone calls.

▰
CONTROL ROOMAlarm activation enters Response Command

Priority, site instructions, escalation contacts and live responder availability appear in one operational record.

⚡

Response Command

A live incident-and-response workspace for controllers and mobile teams.

Live incidents and priority queueNearest available officer visibilityPrimary and backup response teamsArrival, actions and closure audit trail
⌖

Alarm & Keyholding Operations

Structure alarm activations, keyholding visits and site attendance in the same operational record.

Site access and escalation informationKeyholder and duty contact recordsGPS attendance and response timestampsIncident evidence and client-ready reports
🚙

Mobile Patrol

Give response officers the assignment, route context and operational information they need while deployed.

Live vehicle / officer positionPatrol and response assignmentsSite instructions and hazardsControl-room messaging and SOS
↗

Connected Response Roadmap

Native vehicle integrations are part of the product direction, without pretending they are live before they are ready.

Apple CarPlay & Android Auto alerts — plannedHands-free incident updates — plannedNavigation handoff — plannedAlarm monitoring API integrations — planned
Why PatrolCore

Not just workforce software. An operating system for a security company.

Scheduling is only one part of the job. PatrolCore is being built around the full lifecycle — commercial, operational, frontline and client-facing.

WHY COMPANIES OUTGROW PATCHWORK SYSTEMS
01 / 08
01

Company-wide operating picture

Workforce, sites, clients, events, compliance, live operations and commercial activity in one company command environment.

02

Eligibility before deployment

Credentials, expiry, availability, leave, clashes, post requirements and site readiness can all inform whether someone should be assigned.

03

Event operations built in

Capacity, ingress/egress, event phase, live staffing, welfare display, incidents, BOLO and operational status without a separate event system.

04

AI with a human in control

Voice-to-report and structured drafting help officers write better records, while the officer reviews and approves before submission.

05

Client transparency

Give clients proof of attendance, reports and site activity without exposing internal control-room or commercial information.

06

From tender to renewal

CRM, tenders, mobilisation, rota, operations, reporting, payroll, invoicing and renewal are designed as one connected lifecycle.

07

K9-ready operations

Handler-and-dog eligibility, disciplines, welfare, certifications, deployments and operational records are part of the PatrolCore model.

08

One platform, different interfaces

Company Command for management, Guard App for frontline teams, Event Display for control rooms and Client Portal for customers.

THE COMPLETE LIFECYCLE

From opportunity to renewal. All in PatrolCore.

Watch the operation move through PatrolCore — one connected workflow instead of five disconnected systems.

◆
WIN NEW BUSINESS

Win

Build the opportunity, price the work and turn a prospect into an operationally ready contract.

CRM & opportunity pipelineTenders & proposalsCosting & margin visibilityContract handover
£184kPIPELINE
Start properly, not on a timer

PatrolCore Free — 5 guards, forever.

No trial clock. No card to start. Create your company, add up to five guards and start running real core workflows. Upgrade when you grow and keep your data.

Create Free Company

Included free

Up to 5 guard accountsGuard AppGPS clock in/outRota & scheduling

Operational core

Incident reportingSIA credential trackingCore reportingUser management

Built to grow

Client portal foundationData stays when you upgradeNo separate implementationPaid plans when you need more
Questions, answered

Know what PatrolCore changes before you book a demo.

Clear answers on rollout, guard adoption, data, GPS, compliance, pricing and replacing existing systems.

Can we start with only part of the platform?

Yes. Start with the operational core you need, then expand into response, events, client access and commercial workflows without re-keying the same estate data.

Does PatrolCore work for mobile response and keyholding?

That is a core product direction: alarm activation, response assignment, site instructions, GPS milestones, evidence and client close-out in one workflow.

Will guards need complicated training?

The frontline experience is designed around the duty in front of the officer: where to be, what to do, what changed and how to report or get help.

Can we keep our data when we upgrade?

Yes. The free and paid product is one platform, so the operating record stays with the company as it grows.

Read all FAQs
See PatrolCore with your operation in mind

One demo can replace a lot of explaining.

Show us how you currently run your company and we'll focus on the parts of PatrolCore that matter to you.

Request My DemoSee Pricing